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CASE STUDY: MODERNA'S LAUNCH OF MRNA-1273, A VACCINE FOR COVID-19

COM 25700 - Problems in Public Relations with Charlie Catalano, Ph.D., APR

I completed a case study for the Problems in Public Relations course at Purdue University. While taking this class, the COVID-19 vaccine race was at its peak and we were lucky to be able to work directly with the Director of Corporate Communications at Moderna, Inc., Colleen Hussey. My professor Charlie Catalano designed this case study with feedback from Colleen to reflect tactics that we would complete in a real-world setting. At the end of the course, I was able to speak with Colleen and ask about her role in launching the vaccine. I am very thankful for this experience and gained so much knowledge into the public relations of the biotech industry.

Below you will find my completed tactics for the Moderna case study.

Moderna Case Study: Case Studies

PR PLAN OBJECTIVES, STRATEGIES & KEYS MESSAGES

The first tactic I completed in the case study is a public relations plan. This included objectives, strategies, and key messages that we were aiming towards when launching mRNA-1273.

EXECUTIVE MESSAGE

I then moved onto crafting an Executive Message from Moderna's CEO, Stéphane Bancel, to the Moderna Employees. I did thorough research into how Bancel speaks and designed this message to give thanks for the hard work the employees have put in to make this vaccine.

INTRANET STORY

The next step was to craft an Intranet Story regarding the launch event for mRNA-1273 that Moderna employees and their families attended.

ORGANIZATIONAL ANNOUNCEMENT

We then switched gears to create an organizational announcement to announce Colleen Hussey's promotion to Director of Corporate Communications at Moderna. I researched how Ray Jordan, the Chief Corporate Affairs Officer, speaks in writing and crafted this message to reflect that.

NEWS RELEASE & SOCIAL MEDIA POSTS

We then were tasked with creating a news release and two social media posts to announce the FDA fast-track approval of the New Drug Application for mRNa-1273. I had to read through Moderna's past news releases and social media posts to best capture their format and tone of voice.

MEDIA PITCH & LIST

The next step in our plan was to contact media by creating a media pitch and list. We were tasked with finding three media outlets that would want to cover the launch of the vaccine and had to pick one to pitch to.

TALKING POINTS AND Q&A

Following the media pitch, we developed talking points and a Q&A document that would be used by Moderna's CEO, Stéphane Bancel, to prepare for an interview with one of the outlets we pitched to.

STANDBY STATEMENT

The last item in our case study was a standby statement that would be used if Moderna's vaccine produced adverse events (side effects) in recipients.

Moderna Case Study: Services
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